Charging Bay Support
Specialist help for stranded EVs:
- Stuck Charging Cable Emergency Release
- EV Charging Communication Fault Resets
- 12V Auxiliary Power Recovery
- Rapid Dispatch to Level P2 Charging Zones
Technical EV Diagnostics
Advanced repair for charging issues:
- "Unable to Charge" Error Code Clearing
- High-Voltage System Isolation Faults
- On-Site ECU & Charging Module Reboots
- Safety Verification Post-Charge Failure
EV won't charge or cable stuck?
EV charging sessions at Westfield Stratford City can occasionally result in a "handshake" failure, where the car refuses to charge or, more frustratingly, refuses to unlock the charging cable from the port. Because our technicians are EV specialists, we can enter the car park and manually release stuck cables or reset the vehicle's computer on-site, saving you from an expensive and difficult tow out of a multi-storey environment.