EV Charging Failure Support
Specialist Diagnostics at Westfield Stratford Charging Bays (E20).
Westfield Site Support
- Car Park A, B, & C Charging Bay Access
- Type 2 & CCS Connector Diagnostics
- Cable Lock Release Service
- 12V System "Sleep Mode" Wake-up
Technical EV Fixes
- CP/PP Handshake Signal Analysis
- Charge Port Door Actuator Repair
- Onboard Charger (OBC) Fault Clearing
- BMS Software Resets
Unable to initiate charging at Westfield?
If your electric vehicle refuses to communicate with the charging stations at Westfield Stratford, it may be due to a EVSE Handshake Error. This often occurs when the vehicle's charge port pin sensor fails to verify a secure connection, or if the onboard computer prevents charging due to an internal fault code. We provide on-site technical assistance in the E20 area to diagnose whether the fault lies with your vehicle's charging hardware or a software lockout, ensuring you have enough range to complete your journey.